Conference Sessions

MORNING KEYNOTE – Going the Distance: Revealing the Impact of Unconscious Bias
Lenora Billings-Harris, CSP
Bias has been misunderstood for years. Due to recent research in neuro-science, we now know that everyone has bias, and our daily decisions are impacted by them without our awareness. The good news is once we become aware of the impact of our biases, we can choose to mitigate those that produce negative outcomes.
 
Join internationally recognized author and consultant, Lenora Billings-Harris to examine, reframe and reinvigorate your approach to diversity, inclusion, and community engagement. You will have fun while you explore what bias is, why it is necessary in our lives, and how unconscious bias impacts our verbal and written communications with community groups, elected officials, colleagues, talent development and so much more.
 
Lenora will reveal the interdependence of these concepts and the missing components needed to create an environment of inclusion. This content-rich and results-focused presentation will help you identify the key skills that accelerate positive results in our fast-paced multicultural communities. Using an evidence-based approach, Lenora will provide practical yet cutting edge insights that can be immediately applied.
 
Diversity and inclusion is a full-time focus, not just one topic among many for Lenora Billings-Harris. Whether through keynotes, workshops, or organizational consulting, Lenora partners with clients to help them build effective relationships that leverage diversity in order to increase inclusion, employee engagement, customer satisfaction and bottom-line results.
 
Billings-Harris is a recognized authority. She has been included as one of 100 Global Thought Leaders on Diversity and Inclusion by the Society of Human Resource Management (SHRM) and was named by Diversity Woman Magazine as one of the twenty top influential diversity leaders in the US. Her award-winning diversity leadership research is recognized in academic journals internationally. Lenora recently keynoted at the Inclusion Conferences in Cape Town, South Africa and in Tel Aviv, Israel to share best practices with leaders within business, government, education and NGO communities.
 
Billings-Harris co-authored TRAILBLAZERS: How Top Business Leaders are Accelerating Results through Inclusion and Diversity, and is the author of The Diversity Advantage: A Guide to Making Diversity Work, 3rd Ed. She is often an expert guest on TV and radio around the globe. She serves on the adjunct faculty of the business schools of Averett University and the University of North Carolina-Greensboro.
 
Lenora is a Certified Speaking Professional (CSP), a past president of the National Speakers Association, and is the 2014 president of the Global Speakers Federation.
 
Before launching her business in 1986, she held management positions at two Fortune 100 companies, and managed executive development seminars for the Graduate School of Business, University of Michigan.
 


 
S.T.O.P. – How to Diminish Cultural Collisions with Effective Feedback
Lenora Billings-Harris, CSP
There are barriers, booby traps, and blocked roadways on our journey toward achieving cultural competence. What do you say to the co-worker who always wants to touch your locks or braids? How do you tell your manager to stop interrupting you? How do you get your Baby Boomer colleague to stop saying that you are too young to know…?
 
The biggest barrier to giving feedback in these situations and other microaggressions is the fear most people have when it comes to speaking up in a respectful way to encourage others to stop insensitive or inappropriate behavior. One of the major reasons people do not speak up more often is because they do not know how to speak up when they have to interact with the offender on a regular basis. If the offender is your manager, speaking up may seem too dangerous. If the offender is a colleague in your department, well it is easier just to be silent. Or is it? That silence perpetuates inappropriate behavior.
 
Lenora’s four-step process called S.T.O.P. for giving feedback is easy to understand and produces amazing results. Join her for this highly interactive session to learn a technique that can be used at work, home, and even with children.
 
Diversity and inclusion is a full-time focus, not just one topic among many for Lenora Billings-Harris. Whether through keynotes, workshops, or organizational consulting, Lenora partners with clients to help them build effective relationships that leverage diversity in order to increase inclusion, employee engagement, customer satisfaction and bottom-line results.
 
Billings-Harris is a recognized authority. She has been included as one of 100 Global Thought Leaders on Diversity and Inclusion by the Society of Human Resource Management (SHRM) and was named by Diversity Woman Magazine as one of the twenty top influential diversity leaders in the US. Her award-winning diversity leadership research is recognized in academic journals internationally. Lenora recently keynoted at the Inclusion Conferences in Cape Town, South Africa and in Tel Aviv, Israel to share best practices with leaders within business, government, education and NGO communities.
 
Billings-Harris co-authored TRAILBLAZERS: How Top Business Leaders are Accelerating Results through Inclusion and Diversity, and is the author of The Diversity Advantage: A Guide to Making Diversity Work, 3rd Ed. She is often an expert guest on TV and radio around the globe. She serves on the adjunct faculty of the business schools of Averett University and the University of North Carolina-Greensboro.
 
Lenora is a Certified Speaking Professional (CSP), a past president of the National Speakers Association, and is the 2014 president of the Global Speakers Federation.
 
Before launching her business in 1986, she held management positions at two Fortune 100 companies, and managed executive development seminars for the Graduate School of Business, University of Michigan.
 

Communication Excellence to Influential Leadership
Leah C. Lorendo, Ph.D., CCC-SLP, Founder and Principal, Imprensia and Thomas Gregory, MA, Founder and Principal, Imprensia
Learn to exceptionally communicate your message by applying the refined nuances that inspire and transform those with whom you converse. Through this communicative process, acquire the practical skills necessary to differentiate and lead extraordinarily. Participants will:
  • Learn specific nonverbal and vocal communication competencies to strengthen relationships, improve patient satisfaction, and achieve economic outcomes
  • Practice nonverbal and vocal behaviors that demonstrate warmth and trustworthiness, and how they blend with content to persuade and influence listeners
Leah Lorendo has 22 years’ experience as an executive coach, working with senior leaders from various industries in Fortune 500 companies. She guides her clients to focus on elements of communication that result in immediate changes in presence and influence, and long-term enhancements in leadership capabilities. As a certified and licensed Speech-Language Pathologist, she has unique skills to coach professionals to utilize their most influential leadership voice.
 
Leah is an Adjunct Instructor in the School of Engineering and Applied Sciences and is also an instructor in the Technology and Leadership Center, both in the School of Engineering and Applied Science at Washington University in St. Louis.
 
She serves as Secretary on the Board of Directors of All Among Us.
 
Leah holds a Ph.D. in Health Care Administration from the University of Mississippi, as a Phi Kappa Phi scholar, and a Master’s in Organizational Development and Leadership from Regis University, with Honors. She also holds a Master’s in Speech-Language-Pathology, from Auburn University, where she was recognized as one of 400 Women of Excellence on the 100th Anniversary of the admission of women.
 
Thomas Gregory has 22 years’ experience in business consulting and executive coaching, with the ultimate objective of developing exceptional leaders who are extraordinary, spirited leaders. Thomas is an Adjunct Instructor at Washington University in St. Louis, in the School of Engineering and Applied Science.  Thomas is sought after for his ability to guide others in finding their “Way of Proceeding.” Thomas serves on the Board of Directors, Catholic Charities. He is Past President of the Board of Directors, Nurses for Newborns Foundation. He is a graduate of Leadership St. Louis, Class of 2009-2010 and is passionate about servant leadership. He is a recent graduate of Focus St. Louis’ Diversity Leadership Fellowship. He received his BA from DePauw University, Greencastle, Indiana and a Master’s in Strategic Communication and Leadership from Seton Hall University, South Orange, New Jersey.
 
 
RealityHR: Watch a #MeToo Employee Take a Company & Human Resources All the Way to Trial
Sarah Kuehnel, Of Counsel, Ogletree, Deakins, Nash, Smoak & Stewart, PC; James M. Paul, Shareholder, Ogletree, Deakins, Nash, Smoak & Stewart, PC; and Erin E. Williams, Shareholder, Ogletree, Deakins, Nash, Smoak & Stewart, PC
We all know that the decisions HR managers make (and the documentation they create) are important, especially when it comes to termination of employment. But what do those decisions look like when a harassment and termination case with “me too” issues goes to a jury trial? In this session, employment trial lawyers will present a fast-paced “mock trial” of a discrimination case. Watch before your eyes as an HR manager takes the stand to defend the company’s decision, and the attorneys on both sides argue their theories to the jury – which will be you! The takeaways for you will be very practical tips regarding how HR and other managers can defeat (or at least minimalize) liability.
 
Sarah Kuehnel has devoted her entire career to providing litigation and counseling services to employers. She represents clients in all areas of employment law, including class and collective actions, employment discrimination and retaliation, government agency investigations and subpoenas, harassment investigations, mine safety and health, reasonable accommodations and the interactive process, unemployment, wage and hour, and wage garnishments, assignments and levies. Sarah is admitted to practice in Florida, Illinois, and Missouri. She represents employers before administrative agencies in agency proceedings, investigations, and audits, as well as in state and federal trial and appellate courts. She has successfully defended employers in litigation and government investigations involving many types of claims, including Age Discrimination in Employment Act (ADEA), Equal Pay Act, Fair Credit Reporting Act (FCRA), Fair Labor Standards Act (FLSA), False Claims Act, Family and Medical Leave Act (FMLA), Title I of the Americans with Disabilities Act, Title III of the Americans with Disabilities Act, Title II of the Civil Rights Act, Title VII of the Civil Rights Act, Uniformed Services Employment and Reemployment Rights Act of 1994 (USERRA), Worker Adjustment and Retraining Notification Act (WARN Act), Workers’ Compensation Retaliation, Florida Civil Rights Act, Florida Minimum Wage Act, Florida Whistleblower Act, Illinois Biometric Privacy Information Act, Illinois Human Rights Act, Illinois Minimum Wage Law, Mine Safety and Health Act, Missouri Human Rights Act, Missouri Minimum Wage Law, and Missouri Prevailing Wage Law. Sarah partners with her clients to determine the best way to meet their goals, whether by assisting in the implementation of employment policies, negotiating early case resolutions, or aggressively and cost-effectively defending her clients against claims brought in state or federal court. In doing so, she has extensive experience representing employers in various industries, including banking and finance, hospitality, manufacturing, mining, nonprofit, professional employer organizations, retail, restaurants, staffing and technology.
 
Jim Paul has extensive trial and appellate experience with handling labor and employment law litigation in federal and state courts, and before the Equal Employment Opportunity Commission, Department of Labor, Department of Justice, Missouri Commission on Human Rights, Illinois Department of Human Rights, and several other federal and state agencies. He has also earned the national Society for Human Resource Management’s “SHRM-SCP” certification and regularly advises employers on all labor and human resource management issues in an effort to prevent or resolve employee issues before they escalate into legal disputes. As Co-Chair of the firm’s Disability Access practice group, Jim advises clients regarding legal requirements for accommodating disabled individuals and defends Americans with Disabilities and Rehabilitation Act lawsuits nationally.
 
Prior to his private practice of law, Jim served as judicial law clerk to the Honorable Ray Price, Jr. of the Missouri Supreme Court and then as a Missouri Assistant Attorney General. As Assistant Attorney General, he represented the Missouri Department of Labor and Industrial Relations, the Missouri Division of Labor Standards, and the Missouri Commission on Human Rights by enforcing state discrimination and wage and hour laws. He also worked in Washington, D.C. on legislative issues for the late Missouri Governor Carnahan and has taught Trial Advocacy at Saint Louis University as an Adjunct Professor.
 
Erin E. Williams represents a wide range of companies in all aspects of employment law, including both litigation and advice work. Ms. Williams’s practice includes representing clients in state and federal courts and before various administrative agencies, including charges of discrimination brought by students before the Department of Education. She has extensive experience with employment litigation matters including employment discrimination, sexual and other harassment, retaliation, wrongful discharge, whistleblowing, wage and hour litigation, restrictive covenants and reductions in force. In addition, Ms. Williams regularly advises clients on issues relating to ADA/FLMA and employee leaves of absence, litigation avoidance, harassment prevention counseling and training, employee hires and promotions, employee discipline and discharge, internal investigations, restrictive covenants, reductions in force, and wage and hour practices.
 
 
Mindfulness, Be Where You Are
Connie Fisher, LCSW, Director of Mental Health Promotion, Mental Health of Eastern Missouri
Mindfulness, Be Where You Are: Strategies to strengthen your ability to regulate emotions, build attention to detail, and enhance problem-solving skills, all of which help you to stay focused on the present.
 
Learning Objectives:
  • Teach participants about the mental, emotional and physical benefits of mindfulness
  • Help participants identify strategies for incorporating mindfulness into their daily routines
  • Introduce everyday mindfulness techniques through short mindfulness activities
 
Connie Fisher is the Director of Mental Health Promotion for Mental Health America of Eastern Missouri. She is a Licensed Clinical Social Worker with 26 years private practice experience. Connie has presented numerous workshops on a variety of mental health topics including stress management, burnout, compassion fatigue, and resilience. In addition, Connie has 14 years’ experience as an Adjunct Professor teaching a variety of courses on psychology, social work, and human services and is currently teaching a course at Washington University.
 
 
Take Your Performance Review to the Next Level by Getting Rid of Them
Bridget Mitchell, Talent Management Manager, Aegion Corporation
Bridget Mitchell has been a Human Resources professional since 1997. She has worked as a specialist and a generalist across many functional areas within human resources. Her industry experience is broad, having spent years in the financial and insurance sector, manufacturing, mining, healthcare, and specialty construction. Her expertise and greatest fulfillment comes from partnering with her clients to improve individual and organizational performance through needs assessment, strategic planning, team building and development coaching. Bridget holds a BA from the University of Missouri-St. Louis, and a MA in HR Management from Webster University. She is also a certified practitioner in Myers Briggs© Type Indicator, DiSC© for the Workplace, and Prosci ADKAR Change Management.
 
 
The Insider’s Guide to Millennials
Kendra Elaine, Kendra Elaine Consulting, LLC
Millennials currently make up to 35% of the workforce and it’s projected to reach close to 50% by 2020. Most companies are not ready. Even with all the noise about millennials, companies continue to struggle with understanding, connecting with, and retaining millennial talent. In this session you will learn the mindset of the millennials, strategies to attract them, and an effective tool to increase productivity and retention. If you’re ready to unlock the millennial mystery with actionable information and strategies, join millennial leadership expert, Kendra Elain, for this informative session.
 
Key takeaways include:
  • Address unconscious bias regarding common millennial myths
  • A better understanding of the millennial mindset
  • Innovative ways to attract millennial talent
  • Learn the framework for an effective coaching conversation
 
Kendra Elaine works with companies that want to increase employee productivity and retention but they struggle to understand their millennial workforce. Through leadership, diversity, and inclusion training Kendra equips leaders with the tools and insights they need to motivate and lead their team. As a minority millennial with 10 years’ corporate experience, Kendra knows what it takes to motivate millennials and how damaging poor leadership can be. She uses that knowledge to train managers and executives on effective ways to lead their multi-generational teams.
 
Kendra has worked extensively in hospitality, marketing, and customer service. She received her Bachelors from Columbia College Chicago. Much of her philanthropy revolves around giving back to youth in underserved schools through goal setting and career readiness. A published author and highly sought after speaker, Kendra was honored as one of St. Louis’ Top 100 Urban Influencers. Contact her at kendra@kendraelaine.com and visit her website at www.kendraelaine.com.
 

Gender Benders: Preventing & Defending Sex-Based Claims in the Workplace
Susan Bassford Wilson, Attorney and e-Law Practice Group Co-Chair, Constangy, Brooks, Smith & Prophete, LLP
Join us for a practical discussion of laws and trends impacting women in the workplace and gain practical insight on preventing, addressing, and defending matters involving:
  • Pregnancy-related policies and statutes
  • Equal Pay Act claims
  • #MeToo complaints
  • Gender-specific dress codes
  • And more!
 Susan Bassford Wilson specializes in management-side employment law, particularly focusing on counseling and litigation prevention for technology, transportation, healthcare and retail companies. She handles a wide range of employment matters in federal and state courts across Missouri and Illinois, as well as successfully representing employers in mediation and administrative matters before the EEOC, NLR, MCHR and IDHR.
 
Susan enjoys assisting employers proactively addressing employee issues through policy development, audits and training. She frequently publishes, presents and provides training to human resources, trade and employer groups, on a variety of employment law issues, such as digital workplace challenges, social media policies and wage and hour audits. Susan earned her law degree from the University of Michigan, and her undergraduate degree in journalism and psychology from the University of Missouri.
 
Susan serves as co-chair of Constangy’s e-Law Practice Group and is also a member of the firm’s Diversity Council.
 
 
Become Your Most Influential Self
Shari Alexander, Observe Connect Influence
Shari is a persuasiveness coach know for bringing the “dark arts” of influence into the light. She has built her career as a speaker, writer, trainer and coach by revealing powerful secrets behind conversational influence.
 
She has personally learned the best persuasive triggers and techniques from master influences, including CIA field agents, hostage negotiators, con-artists, HUMINT officers, interrogators, trial attorneys, mentalists, undercover law enforcement, and even pick-up artists. Her mission is to put these powerful skills in the hands of entrepreneurs and leaders so that they can effectively be a positive influence in their businesses and lives. Shari has designed numerous communication training courses and speeches that cover these enlightening areas of enhanced communication, along with self-study programs.
 
Shari is certified in neurolinguistic programing (NLP), micro expressions, and body language. Her clients include CEOs, politicians, professional athletes (NFL, NBA), television and movie producers, new commentators (ESPN, HLN, NBC), and New York Times Bestselling authors. Shari is also a regular contributor to Entrepreneur and guest lecturer at USC.
 
 
Agile Working: Are Your Employees Ready?
Joe Ungemah, Practice Leader, Talent Management, Willis Towers Watson
Once considered an esoteric trend in the high-tech industry, Agile has quickly become a universally recognized and tangible way to improve productivity. The tenets of Agile working, specifically high customer involvement, rapid iterations, and continuous feedback loops, have found their way into a wide range of industries and organization types. To fully adopt Agile working, non-traditional ways of thinking about and organizing the workplace is called for, which can be difficult for traditional organizations to implement. Breaking down functions into heterogeneous teams, loosening authority levels to quickly allocate resources, and assigning product ownership widely can challenge the foundations that made an organization successful in the first place. At the employee level, Agile workplaces pose a psychological challenge to how workers think about their teams, managers, and their own value as a worker. In this session, the benefits of adopting an Agile way of working are considered alongside the employee and organizational challenges of getting there, arguing that the payoff might indeed be worth the effort.
 
Joe Ungemah is the North America Practice Leader for Talent Management and Organizational Alignment for Willis Towers Watson. His work spans HR Strategy, Organizational Design, Talent Acquisition, and Learning & Development. Joe is a frequent commentator in the business press and is the author of Misplaced Talent: A Guide to Better People Decisions. Prior to Willis Towers Watson, Joe led professional services practices for CEB (now Gartner) in the U.S., Ireland and Australia. Joe is a registered psychologist and holds a Doctorate in Occupational Psychology and MBA from the University of Oxford.
 
 
A Recipe for Success in Evaluating HR Technologies & Providers
Kimberly Carroll, Principal, IA and Mark Stelzner, Founder/Managing Principal, IA
Whether you are buying a new HR system, replacing existing technology, or going to the Cloud for the very first time, the decision can be incredibly complex. Add in a broad stakeholder group, a sprinkle of politics, a dash of limited capital, and a blend of perspectives to bring a little spice to the party. Having managed some of the most challenging HR Technology selections for some of the largest organizations in the world, HR thought leaders Mark Stelzner and Kimberly Carroll of IA will walk attendees through best practices for evaluating and selecting new HR Technology partner(s). Their easily consumable facilitated selection process, best practices for fit, and warning signs for “gotcha’s” will help you cook up a recipe for success. It’s session you won’t want to miss. Bon appetit!
 
Kimberly Carroll is a Principal with IA, bringing over twenty years of experience in finance, accounting, HR business analysis, HR/payroll operations and product management for complex multi-national entities.
 
Prior to IA, Kimberly spent thirteen years supporting a variety of programs for the 40,000+ employees of Fidelity Investments worldwide. Whether as the Program Director for Fidelity’s Benefit Plan Services, the Director of Product Management for HR Access or the Senior Quality Control Manager for all HR and Payroll Operations, Kimberly applied her domain expertise in human resources, payroll, health and welfare, talent management and data enterprise services to achieve timely and successful outcomes on behalf of her internal and external clientele. Kimberly is a proven expert in process improvement, having served as a Kaizen subject matter expert in projects that resulted in a significant reduction in processing errors while improving productivity and customer satisfaction across payroll, health and welfare, defined contribution and stock plan services.
 
Having started her career in finance and accounting, Kimberly has accumulated and monitored multi-billion dollar initiatives and has tremendous body of knowledge in budgeting, financial reporting, and long-range planning and capitol expenditures. A highly respected expert in her field, Kimberly has spent her career supporting the needs of high growth and ever-changing enterprises.
 
Kimberly is a graduate of Florida State University and resides in Orlando, FL.
 
Mark Stelzner is the Founder and Managing Principal of IA, applying over twenty years of experience in the implementation of internal and external HR transformational initiatives for public and private sector clientele worldwide. Over his career, Mark has brought over $3.5 billion worth of value to his clients and employers.
 
Prior to IA, Mark co-founded and served as Executive Vice President of Marketing and Business Development for EquaTerra Public Sector, a leading sourcing advisory and consulting firm. Previously, Mark was Senior Director of Global Alliances and Channel Management for Convergys Employee Care. Mark’s prior experience includes Business Development Director positions at Workscape and Workstream (formerly Kadiri), as well as advising to organizations such as WebMD and Biogen Idec. Mark also successfully co-founded a workforce effectiveness firm, whose platform was applied to Department of Energy labs, Federal contractors and strategic Department of Defense assets.
 
A highly sought after voice in the industry, Mark has been featured by the Wall Street Journal, the New York Times, Forbes, CNN and NPR. Mark is a graduate of the University of Texas at Austin and resides in San Francisco, CA.
 
 
2018 Labor & Employment Developments
John J. Marino, Jr., Partner, McMahon Berger, P.C.
This session will examine the labor and employment law developments in 2018 with a particular focus on the trends employers may face moving forward at a federal, state and administrative level. We will discuss the labor and employment topics being debated as the 2018 election cycle heats up as well as how recent Supreme Court decisions could impact HR. With activity at all levels of government, changes to the law occur more rapidly than ever before and it is important for employers to plan strategically around potential developments impacting the workplace.
 
John J. Marino Jr. represents the interest of management in all facets of Labor & Development Law. Mr. Marino received is Juris Doctorate from Saint Louis University School of Law where he earned a Certificate in Labor and Employment Law.
 
Mr. Marino’s practice covers all areas of employment law, including employment discrimination claims under Title VII and the Missouri Commission on Human Rights, the American with Disabilities Act, and the Family and Medial Leave Act. Mr. Marino also represents management before the National Labor Relations Board in charges of unfair labor practices, challenges to elections and post-election conduct. In addition, he advises clients on employment-related matters such as employment contracts and daily human resources issues.
 
Mr. Marino is very active in the human resource community. He has been on the Board of the St. Louis Chapter of SHRM (HRMA) for the past several years and is currently serving as Immediate Past President of the organization. HRMA has nearly 600 members and provides phenomenal networking and educational opportunities for human resources professionals.
 
Outside of his professional interests, Mr. Marino is currently serving an appointment with the City of Chesterfield Planning and Zoning Commission. Mr. Marino and his wife are also very active in their communities through volunteer work with various organizations such as St. Patrick Center and St. Louis University High School.
 
Mr. Marino’s experience prior to joining McMahon Berger includes insurance defense litigation representing corporations in a variety of interests. Mr. Marino has argued both in trial and before the Missouri Appellate Court. He as also served as associate in-house counsel, handling a variety of employment and general business issues.
 

Let’s Talk About Numbers, Baby!
Sarah Davidson, PHR, SHRM-CP, Human Resources Director, Roeslein & Associates, Inc.
For HR to be successful with the C-suite, HR has to understand the business and have business acumen. To develop the talent of the HR professionals under us, we should encourage them to know the business and understand how their role affects the bottom line. Now, HR is about is about people and we’re not saying it shouldn’t be, but to grow upward and lose the notion of necessary evil, we have to make changes. Sarah Davidson’s intent it that you will walk away more knowledgeable, confident and ready to raise the bar of your HR department, along with your perceived and actual value. Each month she submits a HR dashboard to her Board of Directors highlighting various metrics that paints a picture of their business. She started it five years ago when she began; no one asked for it, most of them didn’t understand it, and they really didn’t even understand why they hired her to start their HR department. Now each Board Member understands each metric and Sarah has a seat at the table. Knowing your business and impact works.
 
Learning Objectives:
  • Learn why metrics are powerful tools, and why they are not as complicated as you think
  • Learn how to calculate metrics
  • Learn how to present and use metrics in your business
  • Learn how to showcase HR’s impact in your business
Sarah Davidson is a caffeine dependent, reluctant semi-regular exerciser that resources humans by the day and raises her tiny humans at night while attempting to have a social life. She loves curse words, vacations, and the thought of working less than 40 hours in a week.
 
 
Tips for Terminations
Lisa Yankowitz, Informed Workplace
Lisa Yankowitz is a professional speaker, corporate trainer, management advisor, coach, HR investigator and expert witness. Lisa educates organizations on a wide range of performance and HR compliance topics. She helps organizations and individuals improve performance by teaching the fundamentals and coaching them on practical implementation. Lisa helps organizations stay out of trouble and stay out of court by teaching employees what they need to know about workplace laws.